Shipping Policy

At Muse & Matter, every piece of art is crafted and packaged with care so it arrives safely at your door.

Processing Times

• Orders are typically processed within 2–3 business days.

• You will receive a confirmation email with tracking details once your order has shipped.

Delivery Times

• Standard delivery within the U.S. usually takes 5–10 business days.

• International orders may take 10–20 business days, depending on location and customs clearance.

• Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Shipping Costs

• Shipping costs are calculated at checkout based on your delivery address.

• Occasionally, we may offer free shipping promotions — these will be clearly noted on the site.

International Shipping

• We ship worldwide. Duties, taxes, or customs fees may apply depending on your country’s regulations. These costs are the customer’s responsibility.

Damaged or Lost Packages

• If your order arrives damaged or does not arrive within the expected timeframe, contact us at info@muse-and-matter.com within 7 days of delivery. We’ll work with you to replace or resolve the issue quickly.

Order Tracking

• All orders include tracking. You’ll receive an email with your tracking number so you can follow your order from our studio to your door.